Privacy Policy

This Privacy Policy describes how DMARK Corporation (“DMARK,” “we,” “us,” or “our”) collects, uses, and shares information when you visit or make a purchase from the Rousseau Cabinets USA website (the “Site”), or otherwise interact with us.

1. Who We Are / Contact

DMARK Corporation
10552 Humbolt Street, Los Alamitos, CA 90720, USA
Email: sales@rousseaucabinetsusa.com
Phone: (562) 799‑9010

2. Information We Collect

We collect information in three main ways:

A) Information you provide to us

• Contact details (name, company, email, phone)
• Order details (shipping/billing address, products purchased, order notes)
• Account information (if you create an account)
• Support communications (messages, emails, call notes)
• Any other information you choose to provide via forms (e.g., quote requests)

B) Information collected automatically

When you visit the Site, we may automatically collect:

• Device and browser information (IP address, browser type, device identifiers)
• Usage data (pages viewed, links clicked, time on site, referring/exit pages)
• Cookies and similar technologies used for site functionality, analytics, and fraud prevention

C) Information from third parties

We may receive information from service providers that help us operate the Site and fulfill orders, such as:

• E‑commerce platform providers (e.g., Shopify)
• Payment processors (to process payments; we do not store full card numbers)
• Shipping and freight providers
• Analytics and security providers

3. How We Use Information

We use information to:

• Process and fulfill orders (payment, shipping, customer service)
• Provide quotes and product guidance
• Communicate with you about orders, support requests, and updates
• Improve the Site (performance, product selection, user experience)
• Prevent fraud and secure transactions
• Comply with legal obligations and enforce our policies

4. How We Share Information

We may share information with:

• Service providers who perform services on our behalf (hosting, checkout, payments, shipping, analytics, customer support)
• Shipping/freight carriers and logistics partners to deliver products
• Professional advisors (legal, accounting) where necessary
• Authorities if required by law, or to protect rights, safety, and security
• Business transferees in the event of a merger, acquisition, or asset sale

We do not share personal information except as described above, with your consent, or as required/permitted by law.

5. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to:

• Keep items in your cart and enable checkout
• Remember preferences
• Analyze traffic and site performance
• Help prevent fraud and abuse

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

6. Marketing Communications

If you opt in to receive marketing, we may send you emails about products, updates, or promotions. You can opt out at any time using the unsubscribe link or by contacting us.

7. Data Retention

We retain personal information as long as needed for:

• Order fulfillment and customer service
• Accounting/tax and legal compliance
• Dispute resolution and enforcement of agreements

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

9. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect information from children under 13.

10. Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain processing. To make a request, contact us using the information above.

California Notice (CA residents)

California residents may have additional rights under state privacy laws, including the right to know/access, delete, correct, and opt out of certain “sharing” for targeted advertising, where applicable. We will not discriminate against you for exercising your rights. Requests may be submitted by contacting us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above indicates when it was most recently revised.